September 2023

What Is Customer Loyalty?

What makes you stick with a brand – is it the quality of the product or service? Is it the support you receive when something goes wrong? Is it the availability in the market or the compatibility with other products? Is it the rewards you are offered for being a loyal customer? When I’m in the market for new sport shoes, I stick to the brand that I know is the most comfortable for me. There’s nothing worse than buying a pair of sneakers and going jogging with them for the first time, only to realize in the first few minutes of your run that they don’t fit properly.

By Sven Denecken, Courtesy of SAP News Centre. 

https://news.sap.com/2023/08/what-is-customer-loyalty/



How Transactional Carbon Accounting In the Cloud Revolutionizes Business

We are caught in the throes of an environmental crisis and businesses are under tremendous pressure from customers, investors, employees, and regulators to reduce the negative impact of their green house gas emissions. Increasingly, the C-suite is expected to deliver a profitable, sustainable, and low carbon business transformation that complies with the ever-increasing number of Environmental, Social and Governance (ESG) rules and regulations. The central question is no longer why, but how?

By Sebastian Steinhaeuser, Chief Strategy Officer, SAP, Courtesy of Forbes. 

https://www.forbes.com/sites/sap/2023/07/19/how-transactional-carbon-accounting-in-the-cloud-revolutionizes-business/?sh=646ff09550f7&source=social-Global-DSC-Finance-CloudERP-SAP4Good-Sustainability-S4HANA-spr-10768221358-LINKEDIN&campaigncode=CRM-YA23-SMS-1941773&PostID=10768221358&CommunityuserID=62f62cffc0b02715e9bfaef7&ConsumerpostID=64d5bd308a58820976215970&ParentAssetID=ADVOCACY_205_64b7e368f54f990d2e2ad1f2&Region=NA%2CEMEA%2CGreater+China%2CAPJ%2CLAC


Delivering Enterprise Automation Across Industries

Enterprises today are developing a lasting competitive edge with automation. Manual, error-prone, and time-consuming work can now be automated thanks to artificial intelligence (AI) and robotic process automation (RPA) capabilities. From streamlining financial operations to engaging with employees to customizing procurement processes, automation is becoming pervasive and transforming business models across industries. This technology is breathing new life into opportunities that go far beyond automating simple, rotary tasks. In fact, it’s crucial for customers to understand how their mission-critical business processes could flourish by implementing end-to-end automation solutions.

Blog by JG Chirapurath, Courtesy of SAP News Center. 

https://news.sap.com/2023/09/delivering-enterprise-automation-across-industries/


4most Systems provides world-class, individually tailored and innovative business solutions for small, medium and large enterprises across industries and sectors. Established as an SAP Partner in 2004, we deliver ERP solutions utilising SAP Business One at the core. With offices in South Africa, Botswana and Namibia as well as a growing economic footprint in the DRC, Kenya, Zambia, Malawi and Tanzania, the company has a strong base, being the first and only partner to establish all-round SAP competency, offering over 30 years of experience and skills. 

https://www.4most-systems.com/contact